Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide available on each product page to find your perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can contact our support team within 60 minutes of placement to request changes.
Are your materials sustainably sourced?
Lancaster is committed to ethical fashion; 80% of our current collection uses organic or recycled textiles.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.
How should I care for my Lancaster garments?
Specific care instructions are located on the internal tag of each garment to ensure longevity and quality.
When will out-of-stock items be replenished?
You can sign up for 'Back in Stock' notifications on the product page to be alerted immediately via email.